Delivery within the UK
Paying by cheque
We encourage you to pay online through the secure server because we can then despatch your order within 24 hours. If you pay by cheque you have to allow time for this arrive with us, and then we have to clear it before despatch which will take days. However we do have a form that you can use to pay by cheque. Click
Pay by cheque to find the form.
Standard Postage prices
1. Our postage and packing charge per order placed is a flat rate of just £2.50.
Standard Delivery
Delivery for packages under 1.25 kilo is made by First Class Post. You should receive your packages within 3-4 working days of placing your order, but often sooner.
Parcels over 1.25 kilo are sent by Royal Mail Standard parcels and you should receive your parcel within 6-7 working days of placing your order, but often sooner.
If you live in the Highlands and Islands you should allow extra time for your delivery, but there is no extra charge.
At Christmas mail generally takes longer to be delivered and Royal Mail provides information about posting dates for delivery by Christmas on it's website click
HERE to visit Royal Mail.
Next Day Delivery
Our Special Delivery Next Day charges are set at 1.5 times the standard delivery charges.
Receiving your package
All of our packages are too big to fit through a standard size letterbox so you need to be at home to receive the package, or to have made other arrangements locally.
In our experience, Royal Mail reliably deliver 99.9% of our packages. Even parcels that have been thought lost forever often turn up eventually, finding their way back to us via our return label. Well done Royal Mail! If your package has not arrived, please take the following action:
1. Check that you have allowed long enough for your delivery, (see above).
2. Check to see if the postman has helpfully placed the package out of direct sight.
3. Telephone your local Parcels Collection Office to see if it is waiting for you there.
4. Notify us that your parcel has not arrived.
Delays beyond our control
We cannot be held responsible for delays to delivery caused by industrial action, bad weather conditions or other factors outside of our control.
Delivery within EU
Postage prices for herbs and spices within the EU are as follows:
1. Our standard postage and packing charge per order is £6.25 for airmail packages up to 500g. Above this weight we reserve the right to charge actual postage charge due by weight of parcel.
2. The maximum weight for a parcel is 2 kilos so if your parcel is heavier it will need to be split, incurring additional postage.
3. We are happy to advise on postage before you place your order. Please use the contact us page for your enquiry.
Delivery is by Airmail. Country of destination is reached within 3-4 working days, but onward postage within your country will depend on local postal services.
Delivery outside of EU
At present we are unable to ship to outside of the EU. There are widely differing regulations relating to the import of food, and a high likelihood that there may be customs clearance difficulties in a number of countries. We apologise for any disappointment.
